Terms of Service

These Terms of Service (“Terms”) govern your access to and use of Enforgate's website, dashboard, and gateway service (the “Service”). By creating an account or using the Service, you agree to these Terms. If you are using the Service on behalf of an organization, you represent that you are authorized to bind that organization.

The Service

Enforgate is an MCP gateway that evaluates AI-agent tool calls against policies you configure, optionally holds calls for human approval, and records an audit log. You are responsible for the policies, keys, connected tools, and notification channels you configure and for the actions your agents take.

Accounts

You must provide accurate account information and keep your credentials and API keys secure. You are responsible for all activity under your account and keys. Notify us promptly of any unauthorized use. We may suspend or terminate accounts that violate these Terms or that we reasonably believe pose a security or legal risk.

Acceptable use

You agree not to:

• use the Service to violate any law or the rights of others;
• attempt to gain unauthorized access to the Service or other users' data;
• interfere with or disrupt the integrity or performance of the Service;
• circumvent rate limits, usage limits, or security controls; or
• use the Service to build a competing product by copying it.

Plans, usage, and billing

The Service offers Free, Pro, and Scale plans differing in monthly token allowances, team/resource limits, and capabilities. Paid plans are billed through Paddle.com, which acts as the merchant of record for all charges; Paddle handles your card details directly and we never see or store a card number. Charges, plan changes, and cancellation terms are presented before any payment, and you can manage your subscription, payment method, and invoices at any time from the dashboard.

The monthly token allowance is a hard cap: once your org reaches its plan's limit, further chargeable usage is blocked until the next billing cycle or an upgrade. If you've enabled the optional pay-as-you-go overage wallet, usage beyond your limit instead draws down your prepaid wallet balance at a flat per-token rate until it's exhausted, rather than being blocked. Resource limits (seats, API keys, connected tools, policies) are enforced at creation time. Refunds are reviewed manually; see how plans and billing work for full detail.

Third-party services

The Service connects to your Connected Tools (MCP servers) and notification destinations (email, Slack, Microsoft Teams, Telegram) that you configure. Your use of those third-party services is governed by their own terms, and we are not responsible for them.

Intellectual property

We retain all rights in the Service. You retain all rights in your configuration and data. You grant us the limited rights necessary to operate the Service for you.

Disclaimer of warranties

The Service is provided “as is” and “as available,” without warranties of any kind, whether express or implied, including fitness for a particular purpose and non-infringement. Enforgate reduces risk but does not guarantee that any particular action will be prevented or permitted, and you remain responsible for your agents' behavior.

Limitation of liability

To the maximum extent permitted by law, Enforgate will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, revenue, or profits, arising out of or related to your use of the Service. Our aggregate liability will not exceed the greater of the amounts you paid us in the twelve months before the claim or USD 100.

Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate access as described above. Provisions that by their nature should survive termination will survive.

Changes to these Terms

We may update these Terms from time to time. We will revise the “Last updated” date and, for material changes, provide additional notice. Continued use after changes take effect constitutes acceptance.

Contact

Questions about these Terms? Email us at privacy@enforgate.com. See also our Privacy Policy.